Frequently Asked Questions

Everything you need to know about sustainable living and Grove.

How does the flexible monthly subscription work?

Grove offers a flexible monthly shipment of your favorite sustainable products. You can customize your basket, change your delivery date, or skip a month at any time from your account settings.

What makes a product 'Grove Standard'?

Every product we carry meets strict standards for being non-toxic, effective, sustainable, and cruelty-free. We vet every ingredient so you don't have to.

How do you handle shipping and plastic neutrality?

We offer carbon-neutral shipping on every order. Additionally, for every ounce of plastic you buy, we collect an equivalent amount of ocean-bound plastic pollution to remain plastic neutral.

Can I return products if I am not satisfied?

Yes, we offer a 30-day Happiness Guarantee. If a product doesn't meet your expectations, you can return it within 30 days for a full refund or credit.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal.

Is Grove Collaborative a B Corp?

Yes, we are a certified B Corp, which means we meet the highest verified standards of social and environmental performance, transparency, and accountability.